Tuesday, December 6, 2016
Going the extra mile
For those of you that have used us in the past, you know we pride ourselves on the cleanliness of our equipment. During the week, we inflate the equipment and spend quite a bit of time vacuuming and sanitizing just about every square inch of our bouncers (including the outside and places kids cannot even touch). We do everything possible to ensure the equipment you reserve is in the BEST possible condition that we can provide. Occasionally, the equipment is used the day before and we have to clean it when we deliver it. We will not leave it dirty and will make sure that it is up to the quality you expect from us before we let your kids in to play. You also know that we don't make it a regular practice to rent our equipment twice in the same day. This helps ensure you are getting a clean inflatable and a quality worth paying for.
Occasionally, and I do mean it is rare, we will double book an inflatable but only when it will benefit all parties involved. This past weekend was one of those times. One of our customers wanted a Shopkins party for their little girl. But, we did not have a modular inflatable to put the banner on so they accepted a princess theme. Fortunately, there was 2 Frozen themed parties that were perfectly timed so we were able to double up Frozen Combo. With some extra hard work by our employee and friend Jose, we were able to give both parties a clean Frozen Combo and surprise a little girl with a Shopkins Combo for her birthday. Whenever it possible, we will always go the extra mile to give you the best possible party experience. That is what separates us from our competition and will always be a driving force of our company. Thank you.